Support

Get help with Kraken API integrations — support channels, status monitoring, and contact options

API status

Check real-time health and incident history for all Kraken APIs at status.kraken.com.

Help center

Browse troubleshooting guides, FAQs, and account-related support at support.kraken.com.

Contact

For API-specific issues, send a full copy of your request including your IP address and all headers to [e-mail].

Topic	Contact
General API support	[e-mail]
Institutional onboarding	[e-mail]
Embed / B2B partnerships	[e-mail]
Market data licensing	[e-mail]